Privacy Policy

Last Updated: Nov 2025

Prepkart Books & Courses (“we”, “us”, “our”) operated by Prepkart Edutech Private Limited, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, protect, and share your information when you use our website, mobile application, or any related platform.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Company Information


Business Name: Prepkart Edutech Private Limited
Brand Name: Prepkart Books & Courses
GSTIN: 10AALCP1388G1ZI
Type of Business: Online platform for selling books & courses


2. Information We Collect

We collect information to provide and improve our services. This includes:

2.1 Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address & Shipping Address

  • Username/Password

  • Payment-related details (processed securely through third-party providers; we do NOT store card details)

2.2 Non-Personal Information

  • IP Address

  • Browser type & version

  • Device information

  • Demographic data

  • Cookies & tracking information

  • Pages visited and time spent

  • Referring URL

2.3 Purchase & Transaction Data

  • Books purchased

  • Courses enrolled

  • Order history

  • Payment status

2.4 Course Usage Data

  • Video watch time

  • Quiz performance

  • Progress tracking

  • Learning activity logs (to improve course performance and user experience)


3. How We Use Your Information

We may use your information for:

3.1 Service Delivery

  • Process orders for books & courses

  • Provide access to digital courses

  • Customer verification

  • Payment processing

3.2 Communication

  • Order confirmations

  • Shipping updates

  • Customer support

  • Newsletters and promotional messages (opt-in only)

3.3 Personalization

  • Recommend books & courses

  • Improve website experience

  • Tailor course suggestions based on user activity

3.4 Improvement & Analytics

  • Analyze user behavior

  • Enhance platform performance

  • Fix bugs & errors

3.5 Legal & Security

  • Fraud prevention

  • Compliance with law

  • Protecting our rights and users


4. Cookies & Tracking Technologies

We use cookies to:

  • Maintain user sessions

  • Save login preferences

  • Track user behavior

  • Improve website performance

You can choose to disable cookies from your browser settings, but certain features may not work properly.


5. Sharing Your Information


We never sell your personal information.
However, we may share it with trusted partners:

5.1 Third-Party Service Providers

  • Payment gateways (Razorpay, Stripe, Paytm, etc.)

  • Shipping & logistics partners

  • Email service providers

  • Analytics tools (e.g., Google Analytics)

5.2 Legal Requirements

We may disclose information if required by:

  • Court orders

  • Law enforcement

  • Government authorities

5.3 Business Transfers

In case of merger, acquisition, or sale, user information may be transferred as part of business assets.


6. Payment Security

We do NOT store your card or banking details.
All payments are processed through PCI-DSS compliant gateways using advanced encryption technologies.

7. Data Storage & Retention

We store user data securely on protected servers and retain it for:

  • Active service use

  • Legal compliance

  • Fraud prevention

  • Support purposes

You may request deletion of your account at any time.


8. Data Protection & Security

We use:

  • SSL encryption

  • Secure servers

  • Access control

  • Periodic security audits

  • Firewalls & malware protection

Despite these measures, no system can guarantee 100% security.


9. Children’s Privacy

Our platform is not intended for children under 13 years of age.
We do not knowingly collect data from minors.
If you believe a child has provided data, contact us to delete it.


10. Your Rights

Depending on your location, you may have:

  • Right to access your data

  • Right to update your data

  • Right to delete your data

  • Right to withdraw consent

  • Right to opt-out of marketing emails

  • Right to restrict processing

To exercise these rights, contact us at the email below.


11. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices of third-party sites.



12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.


13. Contact Us

For questions, concerns, or requests regarding privacy:

Prepkart Edutech Private Limited
Email: reachus@prepkartedutech.com
Phone: +91 9608430553
Address: Third Floor, Holding No. 518, Narayani Sadan, Vijay Singh Lane, Patna, Patna, Bihar – 800003